Privacy Policy
Effective date:
What we collect
Contact details you provide (name, email, phone, postal code), service preferences, and device information for security.
How we use data
- To deliver services and respond to inquiries
- To provide quotes and invoices
- To improve site performance and support
Sharing
We do not sell data. We may share with certified subcontractors when needed to deliver your service.
Your rights
Request access, correction, or deletion by emailing [email protected].
Cookies
We use essential cookies for functionality and preferences. See cookie banner controls in the footer.
Lawful basis
- Performance of a contract (service delivery and quotes)
- Legitimate interests (site reliability and security)
- Consent (non-essential cookies and preferences)
- Legal obligation (invoicing and tax records)
Retention
Service records are generally retained for up to 7 years to meet legal and accounting obligations. Inquiry messages and quotes may be retained for up to 24 months. When no longer required, data is securely deleted or anonymized.
Security and storage
We store data in Canada when feasible and use encryption in transit (HTTPS). Administrative access is limited to authorized personnel under confidentiality obligations. We regularly review access controls and logs.
International transfers
We do not use third‑party trackers. If a service provider outside Canada is required (e.g., payment or scheduling), transfers occur under appropriate safeguards and contractual protections.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us to remove it.
Contact
Email: [email protected]
Phone (Canada): +1 437-289-6403
Business hours: Mon–Fri, 8:00–18:00 local time